Cisco Internet work Troubleshooting Support v5.0 ( CTI )
Prerequisites
Pre-requisites include successful completion of
the following courses or equivalent field experience
ICND, BCMSN, BCRAN, BSCI, ICND
Access Control Lists
Catalyst Switch Operations
Command line interface for IOS
Frame Relay
IP Addressing
IP Routing BCMSN
Catalyst Switch Operations
IP Services (Default Getaways)
L2 Media Types
LANs ? Spanning Tree BCRAN
IP addressing
IP Services (DHCP)
Multi-Link Point to Point Protocol QOS Principles
BSCI
VLSM
Route Summarization
Address Scaling
Distance Vector/Link State Protocols
Course Content
The goal of CIT is to provide learners with hands-on
experience in troubleshooting sub-optimal performance in a converged
network and is an integral part of any approach to obtain the technical
proficiency of Cisco Certified Network Professiona. (CCNP). CIT
deepens the learner technical ability rather than introducing new
baseline technology.
Course Outline
After completing this course, the student should
be able to
Given a fully operational internetwork, interconnecting
end systems using Cisco systems routers and switches, administrative
access to the network, and access to Cisco IOS commands and applications
that are used to discover baseline configuration information,
students will establish a baseline, so that the topology and configuration
is diagrammed and tabulated.
Given interconnecting end systems using Cisco
systems routers and switches, and the principles of a layered
model troubleshooting approach, students will determine and document
a troubleshooting strategy so that internetwork problems can be
detected and corrected consistently.
Given the sub-optimal operation of an internetwork
at the physical or data link layer, a list of user-reported symptoms,
and a network baseline, students will use Cisco IOS commands and
applications to resolve optimization and failure problems at the
physical or data link layer, so that the framed data moves from
one end of a data link to another at the expected data error rate
determined in the network baseline
Who Should Attend
CIT provides advanced training for senior-level
network support professionals. The target audience is expected to
be highly educated, with a background in engineering. They tend
to be well organized, logical, and thoughtful. Many among the target
audience will be self-directed learners, researching topics to answer
their own question. Their intellectual curiosity, coupled with their
ability to evaluate information for relevance, completeness, and
accuracy, could lead to situations where learners race ahead of
the instructor’s presentation in the classroom.
